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We are continuously developing our website to give you the best possible service. The latest addition is an FAQ section where you can find answers to questions frequently asked by our customers – your question may very well be answered there. If you cannot find the answer you are looking for, you are more than welcome to contact us via telephone, email, or our chat service.
We have all ordered something only to discover that the item has been dinged or even damaged along the way because it was poorly packed.
I have first-hand experience with bad deliveries. I tried something new and ordered a sofa online: good price, stylish, and it would only take a week to get to me. Blissfully ignorant, I placed the order and waited eagerly. The delivery was on time and I started assembling my new sofa. 20 minutes in, I realised that the entire backrest was missing. I took photos and emailed them to the company, which nevertheless claimed that I had received everything. It took nearly four weeks before my claim was accepted and a replacement delivery was sent. That’s probably the last time I order from that company. Of course, on other occasions, everything works perfectly, but we never remember those. We expect things to work properly all the time.
Our product range has been given several updates this spring. We have released new sliding doors for our machine guards. These can be adapted in height and width to suit any project perfectly. Two versions are available: bottom running with free opening height and top rail for larger dimensions.
When I cycle to Garantell in the mornings, I pedal through a typical Småland landscape (if you’re curious about Småland, open a book by Astrid Lindgren: our national hero and Pippi Longstocking’s mom). Astrid Lindgren’s descriptions of the Småland landscape are still accurate today: forests, gravel roads, cows feeding in pastures, red cottages with white trim, all accompanied by birdsong. Foxes and deer are frequently spotted, and if you hear a loud crack and crash in the forest, it’s guaranteed to be a moose or wild boar. I also cycle alongside Lake Vidöstern and, if I’m lucky, I see a naked Smålander enjoying a morning dip. For us Swedes, a morning dip is quite natural, but my colleagues have said to me that it’s a quintessentially Swedish thing to do. So what is a morning dip? Basically, you get out of bed and go down to the lake (wearing a bathrobe if you have neighbours, naked if you don’t). In Småland, the lakes are placid and dark, and an early morning swim in the light of dawn is something absolutely amazing that I hope you all get the chance to experience at some point.
At Garantell we produce everything on demand. We design our mesh decks based on a lot of parameters such as the desired dimension, the weight and the type of load. A lot of customers ask us specifically for mesh decks with omega profiles. The supporting plate of the traditional mesh deck has flattened ends that rest on the pallet racking beams, which is called the omega profile. As these profiles are so common, they are almost perceived as a necessary component of the mesh deck. Which they are not …
We have recently installed a completely new powder coating line in our factory, in which objects of up to 2000 x 3000 x 700 mm can be powder coated in any RAL colour. The staff in charge have 50 years of experience in powder coating. This new investment means that we now can offer you an even better and faster service than before – a way of simplifying everyday life.
