What actually is the purpose of digitalisation? In today’s society, it’s the rule rather than the exception that companies are constantly looking for new IT solutions. Perhaps you’ve seen employees sighing over some “new invention” introduced by their own company or its partners.
That’s when you need to take a step back and think about the purpose of the “new invention”. At Garantell, we have a simple answer to that question: simplification – and that’s certainly something that most companies are looking to achieve in their digitalisation work. So, for that reason today we’re offering five tips on how you can use IT to simplify things.
A good place to start is to review how things currently work, for both employees and customers. What could be done faster or simpler with IT solutions, or how could they provide a better overview or synergy gains? Usually the answer to that question is: quite a lot.
Here is a list of our top five tips. Some of the measures, in addition to simplifying everyday life for both customers and ourselves, also helped us to win Smart Industri 2018, a prize awarded by the Royal Swedish Academy of Engineering Sciences (IVA) in collaboration with Teknikföretagen.
Perhaps there’s something that could inspire your workplace?
We’re not afraid of testing to find the right way forward without causing too much hassle. The idea is that it ought to be easy for everyone. Easy for the user and easy for us to handle. We like development to take place close to us so that we can influence it ourselves, but also to have the hardware close at hand so that we can quickly fix problems or respond to rapid changes in a situation.
Of course, as we choose to do a lot ourselves, we sometimes encounter problems and concerns. However, that just leads us onward and upward. Instead of purchasing a ready-made IT solution that we then have to adapt to, we adapt the tools according to how our customers and we want to use them. That allows us to adjust the tools easily if we find a better or more effective way of doing something. Times, needs and conditions are constantly changing – so must our IT solutions.
Today’s work climate is often stressful. People want answers quickly. Where are the bottlenecks in your flow? We asked ourselves the question: should the customers have to wait several hours for a quote because there isn’t a seller available at the time, or should it perhaps be easier for the customers to get the quote in just a few seconds by generating the drawing themselves?
We wanted to offer that option, and many customers are now filling in the parameters, such as preferred width, depth and load capacity, of their shelving or the dimensions of their rear mesh, in order to get a complete quote with just a few clicks. Customers can even design their own machine guards directly in the tool we developed and named Garantellator. They can also place orders and get delivery dates directly in the system. In fact, it is exactly the same tool we use ourselves. The Garantellator is our only tool for creating the right solution, regardless of project.
Many of the mistakes that occur in the industry (whether sales, production, packing or shipping) occur due to the human factor. Therefore, increasing digitalisation and automation as far as possible reduces the risk of mistakes, as well as misunderstandings when information needs to be communicated, sometimes at multiple levels. We have built the Garantellator to meet internal demand and to control the workflow. Once everything is done digitally, in the right order, and calculated in advance, this reduces the risk of human errors and of us making promises we cannot keep. The customer is given accurate information about, for example, lead times, freight volumes and costs from the start and can also make changes to their quotes as conditions change.
In the past, individual small products could be packed on large pallets, but this leaves a lot of empty space, to the detriment of both the customer and climate. We had an IT tool built to calculate how each item should be packed and how large the pallet needs to be. Not only the products, but also the pallet, are therefore automatically manufactured with the right dimensions from the start. This is calculated at the same time as the quote is issued, so the shipping costs are immediately visible. Once the pallet is packed (by the machine or on the conveyor belt) and packaged, the booking is sent to the freight forwarder.
While the pace of our digital development has varied depending on the department, we are now linking it all up into one whole. Keep an eye out – we'll soon be telling you about even more innovations at Garantell!
Light has always had a special place in Sweden. Even in the darkest of winter, as I walk through the city streets there are lights in every window from candles, lamps, and Christmas decorations illuminating the snow clad buildings. It makes me realise how much people actually miss sunshine and long summer nights. The longing for light in Sweden culminates around one of the shortest days of the year- December 13, called “Luciadagen”.
In a company where growth is in constant focus, it is easy to end up in a situation where you constantly ‘just have your head above water’. You know the feeling? The focus is on machines and productivity. You forget things like employee well-being, work environment and tidiness. We are trying to change that! We believe that everything is connected. Order, quality, employee well-being is in line with customer satisfaction. How do we work with this? On many levels actually, but this time I thought I would tell you about our work with property, work environment and the group that has been working with this. Here are some tips to make the workplace more pleasant, based on our experience. Maybe you can get inspired by it!
Remember the moment when the clock struck twelve and you made all these New Year’s resolutions? Eating healthier, moving more? It has been more than seven months now. How is it going? Surveys show that less than 50% of the people are able to keep their promises for more than a couple of months. But do not feel unsuccessful, it is never too late to start a new habit. My tip is not to promise, set goals instead. Then you can have intermediate goals, rewarding yourself. If you miss an intermediate goal, well it is not a disaster, you have a new chance for the next intermediate goal. This feels much better than breaking a promise.
Have you ever wondered how it is to work in a self-leading team? Does it sound like a dream? Or are you rather sceptical? At Garantell, we are trying to work like this. In all transparency, it is a bumpy road. And this might sound corny, but we are growing every day. I want to share some lessons learned. I think that setting shared goals, growing together, and maintaining a good working environment helps us on the way.
It went so fast. One cannot completely grasp it, but we have a spring feeling in our cold country. We went from -18 to +8°C in one week, so we really did not have the time to let it sink in. The snow melted at a furious pace and most of us removed skates and skis to make room for bicycles and boats…
Digitalization is important to Garantell. From our customers drawing mesh decks, machine guards, rear mesh in the Garantellator online to producing it, everything is automatic. But digitalization is only a tool. Our self-leading teams are at the heart of our company. How those two go together explains our chairman Mikael Axelsson. This time around he has not written a blog, but we made a vlog. Watch it here:
In today’s world, it is important to keep on your toes and be well-prepared for whatever the day has in store. This is so much easier to achieve when you have employees around you with different experience and knowledge. Perhaps you have read the previous blog posts “Different Nationalities, Shared Strength” and “Shared Breakfast, Nourishment for the Soul”, written by a couple of my colleagues. They give the impression that we are like a bag of mixed sweets – a great many people from different countries and different departments. And that really is true. Garantell has all functions and departments under one roof, from Production to Sales, from Development to Painting.
Everything started when I left my beloved Iraq in 2015 and came to Sweden. I had to leave a life, a family, a career and a future. Everything. To start anew. In the middle of summer 2018, I entered Swedish working life. It was Garantell who opened the doors for me. I can clearly recall the day I biked through the fragrant and dense forest to get to Speditörvägen 8. Things I knew for certain: That day was the beginning of a new chapter in my life in Sweden. I was more than ready, full of gratitude and brimming with curiosity. I had great expectations and felt a strong drive.
Time is one of the few things in life that is truly equal – no one can complain or insist that the quota is unfair. Although, the 24 hours a day we all have at our disposal can be utilised or wasted in various ways. However, only the things we manage to accomplish endure over time.
We have all ordered something only to discover that the item has been dinged or even damaged along the way because it was poorly packed.
I have first-hand experience with bad deliveries. I tried something new and ordered a sofa online: good price, stylish, and it would only take a week to get to me. Blissfully ignorant, I placed the order and waited eagerly. The delivery was on time and I started assembling my new sofa. 20 minutes in, I realised that the entire backrest was missing. I took photos and emailed them to the company, which nevertheless claimed that I had received everything. It took nearly four weeks before my claim was accepted and a replacement delivery was sent. That’s probably the last time I order from that company. Of course, on other occasions, everything works perfectly, but we never remember those. We expect things to work properly all the time.